Specialty Seminars

In this session, attendees will learn how to compete with the new construction communities in their area. They will receive a list of cost effective upgrades to consider for their apartment homes and common areas.

They will discuss how to use market survey's to determine which upgrades are warranted, and will produce the best "bang for the buck".

Finally they will learn how to sell the idea to the property owner, and how to market upgraded apartment homes against the new construction properties. 

It's been said that property management would be a great business, if it weren't for the employees and residents! Conflict exists in all that we do. This session will provide attendees with tried and true techniques to create a positive workplace, to work with a disgruntled employee and, most importantly, how to calm an angry resident.

Session takeaways include understanding why conflict arises, how to recognize the signs of conflict early on, and how to diffuse potentially bad situations.

Management & Maintenance Editions

Resident Service is the lifeblood of property management. Great resident service will result in more satisfaction and reduced turnover, which will save money for the community.

These management and maintenance team targeted sessions will concentrate on how to meet and exceed the expectations of residents every day.

Management & Maintenance Editions

Management employees at all levels will learn about the cost of turnover, and why resident service is the most important thing that they can do to improve NOI.

Maintenance employees and supervisors will leave the session with the same skills as the management teams, but will learn them from the maintenance perspective.

Being a leader is much more that being the "Boss". This session is geared to the Community and Regional Manager, as well as those who want to move into a leadership role. It is also aimed at local owners whose employees report to them directly.

Millennial employees provide unique skills, but also bring unique challenges. Their hot buttons will be discussed, and how to get the most from them in the workplace.

Short, 30 minute sessions to maintain energy during lunch breaks.

Where Did My Day Go? - Time management

Just for Suppliers - Understanding property managers